Contact Us

Please go through the frequently asked questions before contacting us. The contact form is located below the FAQ section.

Frequently asked questions by people who have signed a petition

  1. Go to the petition page
  2. Click the link   Contact the author of the petition

  1. Go to page: Manage your signatures
  2. Type your email address.
  3. Submit the form.
  4. You will receive an email with a link to confirm your email address.
  5. Click the link in the email.
  6. Browse through your signatures to find the signature you want to edit.
  7. Click the button "Edit".

Petitions24 Oy
PL 697
00101 Helsinki
Finland

Our company is owned by its employees.

Unfortunately, we do not have enough resources to provide customer service on the phone.

Most common reasons

  • You have mistyped your email address.
  • Your inbox is full. Remove messages to free up space.
  • Your email provider thinks our messages are spam. To ensure you receive our emails, please add info@petitions.net to your address book or safe senders list.
After you have solved the problem, go to page Manage your signatures.

Frequently asked questions by people who have created a petition

  1. Log in
  2. Click the link Petitions (1)

Your petition will be published on our petition lists after it has reached five signatures.

How can I promote a petition?

  • Share the petition on your Facebook wall and in groups related to the topic of your petition. Open the petition page and click the Facebook button to share the petition on Facebook.
  • Contact your friends
    1. Write a message where you explain why you have started the petition, since people are more likely to sign it if they understand how important the topic is.
    2. Copy and paste the URL of the petition into your message.
    3. Send the message using email, SMS, Facebook, WhatsApp, Twitter, Skype, Instagram and LinkedIn.
  • Contact the media. This step requires that there are enough signatures on your petition.

  • Share the petition on your Facebook wall and in groups related to the topic of your petition. Open the petition page and click the Facebook button to share the petition on Facebook.
  • Contact your friends
    1. Write a message where you explain why you have started the petition, since people are more likely to sign it if they understand how important the topic is.
    2. Copy and paste the URL of the petition into your message.
    3. Send the message using email, SMS, Facebook, WhatsApp, Twitter, Skype, Instagram and LinkedIn.
  • Contact the media. This step requires that there are enough signatures on your petition.

  • Share the petition on your Facebook wall and in groups related to the topic of your petition. Open the petition page and click the Facebook button to share the petition on Facebook.
  • Contact your friends
    1. Write a message where you explain why you have started the petition, since people are more likely to sign it if they understand how important the topic is.
    2. Copy and paste the URL of the petition into your message.
    3. Send the message using email, SMS, Facebook, WhatsApp, Twitter, Skype, Instagram and LinkedIn.
  • Contact the media. This step requires that there are enough signatures on your petition.

  1. Log in
  2. Go to the petition page
  3. Click the link Manage petition
  4. Click the link   Edit
  5. Make the changes.
  6. Click the button "Save Changes".

  1. Log in
  2. Go to the petition page
  3. Click the link Manage petition
  4. Click the link   Edit
  5. Click the link   Show settings
  6. Choose a field name
  7. Make the changes.
  8. Click the button "Save Changes".

You can fix typos and provide more information. If you think that at least one person would not sign the changed petition, then that is a sure sign of a too big a change.

  1. Log in
  2. Go to the petition page
  3. Click the link Manage petition
  4. Click the link   Print the signatures

Most common problem

You have logged in using a wrong email address.

  1. Log in
  2. Go to the petition page
  3. Click the link Manage petition
  4. Click the link   Print the signatures
  5. Choose the fields you want for your PDF.
  6. Click the button "Print or download the signatures"
  7. Choose "Save as PDF" for the destination field in your browser's print dialog (Chrome browser). Something similar in other browsers also.

No, we don't remove the signatures.

  1. Log in
  2. Go to the petition page
  3. Click the link Manage petition
  4. Click the link   Remove
  5. Fill the form.
  6. Submit the form.

  1. Log in
  2. Find the signature
  3. Click the link   Remove

  1. Log in
  2. Find the comment
  3. Click the link   Remove

  1. Log in
  2. Go to the petition page
  3. Click the link Manage petition
  4. Click the link   Edit
  5. Click the icon Upload
  6. Click the button "Choose file".

  • Log in
  • Go to the petition page
  • Click the link Manage petition
  • Click the link   Translate this petition into other languages
  • Choose a language
  • Write the translation.

We will redirect visitors from the old address to the new.

  1. Log in
  2. Go to the petition page
  3. Click the link Manage petition
  4. Click the link   Publish an announcement

  1. Log in
  2. Go to the petition page
  3. Click the link Signatures

Most common reasons:
  • Sometimes the email providers think our mails are spam.
  • The signatory has mistyped the email address.
  • The mailbox of the signatory is full.
Tips
  • To ensure you receive our emails, please add info@petitions.net to your address book or safe senders list.
  • At the Unconfirmed signatures page you are able to resend confirmation emails and manually approve signatures.

  1. Log in
  2. Go to the petition page
  3. Click the link Manage petition
  4. Click the link End this petition

  1. Log in
  2. Go to the petition page
  3. Click the link Manage petition
  4. Click the link Continue collecting signatures

  1. Log in
  2. Go to the petition page
  3. Click the link Manage petition
  4. Click the link Embed

  1. Go to page: https://developers.facebook.com/tools/debug/
  2. Login with your Facebook account
  3. Copy and Paste the URL of your petition.
  4. Click "Fetch new scrape information"

There is no deadline

Legal background

We have asked the permission for the author of the petition to hand over the information the signatories provide when they sign a petition to the decision-makers.

Scenarios when it is legal to transfer the petition to another user?

  • There are no signatories yet.
  • There is a permission from all the signatories.
  • This another person has been mentioned as one of the authors in the petition page from the beginning.
  • The petition has been created under an organization and this person is a worker or a member of this organization. The name of the organization has been mentioned in the petition page from the beginning.

How do I transfer my petition to another user?

  1. Log in
  2. Go to the petition page
  3. Click the link Manage petition
  4. Click the link Grant rights to manage this petition

It is not possible.

It would require a permission and we have not asked permission from the signatories for that when they have signed a petition.

We recommend closing one of the petitions and linking to the another petition or handing over the signatures of the both petitions at the same time to the decision-maker.

Contact Us