Telkom Service Delivery
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This discussion topic has been automatically created of petition Telkom Service Delivery.
Guest |
#22013-11-26 08:31Why can't we just have proper competition here in SA. The (dis)service by telkom is absurd. |
Guest |
#3 #32013-11-26 12:06My line is totally unstable. Isn't it fantastic that they upgrade my line for free and for the same price I paid for my previous line but I can't operate on it since the line can't cope. I happen to know my whole area is over-subscribed with not one free port available. I spend at least 8 - 14 hours a month trying to sort out my line. My line goes completely down for a day or 2 at a time maybe twice a month. We've had a fault open since April and their own technicians say they can only fix the problem so much but the line has to be replaced and the board. My ISP can only do so much but their hands are tied. I resent having to pay for a service that is not delivered. My clients would simply not pay me if I gave them the same product. There are no other options available either. |
Guest |
#42013-11-26 17:10Nearly 2 years of the worst ADSL service imaginable. |
Guest |
#52013-12-13 10:31Good Afternoon Mr Maseko Your customer service is very, very poor. After waiting for a month for a device during which I had to regularly contact your store to find out when it would be delivered, I am now billed for the entire month for a device I did not have in my possession. Like, paying for your brand new car but not driving it. Asked who is to blame, your billing department says the store, sales person. I ask them to correct the mistake, no we cannot. Again failure to deliver! |
Guest |
#62014-04-22 19:22It is really ridicules, the technicians of Bloem is helping out in Gauteng to solve their backlog, now the backlog is so enormous in Bloem, the technicians of Kwa-Zulu Natal is here to help with the backlog. May be the Gauteng technicians is helping in Natal. I am waiting since January 2014 for service. Three technicians tried to solve the problem without any success. We are paying for a service which Telkom cannot supply. |
Guest |
#72016-02-16 10:17I have had enough of telkom bad customer service and service delivery. I have had several problems that either take weeks whilst one is without a phoneline and now months with another complaint where they continue to remove funds from my account. |
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